Privacy Policy

1.1 Personal Information

• Account Information: When you create an account, we may collect your name, email address, phone number, and password.
   

• Payment & Payout Information: We use third-party payment processors to manage transactions. While we do not store full card details, we may store tokenized identifiers linked to your payment methods.
   

• Identity Verification: To comply with our legal obligations and prevent fraud, we may collect government-issued identification, date of birth, and other verification documents or data points through third-party identity verification providers.
   

1.2 Usage Data

• Device & App Data: We may collect technical data such as device type, OS version, screen resolution, app version, and hardware identifiers.
   

• Log Data: Our servers may log IP addresses, device fingerprints, timestamps, feature interactions, and error logs.
   

• Behavioral Monitoring: To prevent abuse and ensure platform integrity, we may monitor in-app behavior, location (approximate), and usage patterns, including suspicious or rapid contest activity.
   

• Velocity & Risk Data: We may implement rules to detect high-risk activity based on frequency, transaction volume, and geolocation anomalies.
   

Cookies & Analytics: We may use cookies or device-level analytics (on web or hybrid platforms) to improve your experience, diagnose issues, and track aggregated usage metrics.

We use your information to:

• Operate and maintain the App and its features (e.g., contests, payments, and payouts)
   

• Detect, investigate, and prevent fraud, abuse, and prohibited conduct
   

• Verify your identity and enforce velocity limits or usage restrictions if necessary
   

• Improve the performance, usability, and security of the platform
   

• Communicate with you about updates, account security, or promotional offers (optional)
   

• Comply with legal obligations, payment processor requirements, and risk assessment procedures

​

• Your mobile information will not be sold or shared with third parties for promotional or marketing purposes

To ensure fairness and compliance, WinSync enforces various anti-fraud measures, including but not limited to:

• ID verification at sign-up or before certain actions (e.g., payout)
   

• Monitoring for suspicious IP addresses or proxy usage
   

• Payout limits based on account age, activity, or geographic risk
   

• Automated and manual reviews of contest participation or disputes
   

• Third-party integrations for real-time risk scoring
   

These measures are essential for regulatory compliance and user protection and may result in temporary account holds or verifications.

We rely on trusted third-party services for identity verification, payment processing, analytics, and infrastructure. Their collection and use of data is governed by their respective privacy policies. WinSync is not responsible for how these external services manage your data once shared.

We retain data only as long as necessary for business, legal, or security purposes. All stored data is encrypted and protected using industry-standard security practices. While we do our best to safeguard your information, no system is completely immune to breaches.

• You may opt out of promotional communications at any time.
   

• You may request deletion of your account, subject to retention obligations for fraud or compliance purposes.
   

• You may request a copy of your stored data, subject to identity verification.

We may revise this Privacy Policy as the platform evolves. Updates will be posted in the App and/or on our website. Continued use of WinSync after changes take effect indicates your acceptance of the updated policy.